Zhiao · Macau·2026-07-27·8 min read

Avoiding labour-agency scams: a 2026 checklist

Scams rely on information gaps and promises that no agency can guarantee. Verify the licence, payment terms, contract and physical business before you commit.

Warning signs

Be cautious of promises of guaranteed approval, a work document without an employer or interview, unusually high pay, or a demand for a large payment before the process is explained. Government authorities, not agencies, decide approvals.

Use four verification steps

Check the relevant licence, require written payment terms, review the role and salary in a contract, and confirm a real office, published telephone number and verifiable business identity.

If you have already paid

Keep the contract, receipt, transfer records and messages. Do not send a further payment in exchange for a supposed refund or certificate. Seek help from the relevant regulator or law-enforcement authority promptly.

Use licensed, transparent channels

A legitimate service explains who makes the decision, what documents are required, what fees apply and when they become payable. It does not sell a promised government outcome.

Official enforcement cases (2026)

Claims of "licensed and legitimate" mean little without records — Labour Department enforcement is the hardest reference. The legal basis is Part XII of the Employment Ordinance: unlicensed operation or overcharging carries a maximum fine of HK$350,000 and three years' imprisonment. Public convictions and penalties in 2026 (all verifiable in government press releases):

Before signing, check the Labour Department's employment-agency portal (eaa.labour.gov.hk) for revoked-licence lists, written warnings and conviction records; complaints can also be filed there.

  • August 2026: a woman operating an unlicensed employment agency was convicted at the Eastern Magistrates' Courts, fined HK$7,000, with the court ordering HK$26,388 in service fees to be returned to the employer (press release, 17 Aug 2026)
  • July 2026: the Labour Department revoked the licence of HelperFirst Limited in Sai Kung — a related party of the licensee had been convicted of unlicensed operation, and the Appeal Board dismissed the appeal (press release, 9 Jul 2026)
  • March 2026: another woman was convicted of operating an unlicensed employment agency at the Sha Tin Magistrates' Courts and fined HK$5,000 (Labour Department EA portal)

Administrative sanctions: the cost for non-compliant employers (2026)

Beyond criminal convictions of employment agencies, the Labour Department in 2026 also imposed administrative sanctions on "employers" who breached the scheme's rules. A sanction is not a criminal conviction, but the consequences can be just as severe: exclusion from the scheme (no further applications for imported workers), stacking of exclusion periods for multiple breaches (up to five years), and public disclosure of the sanctioned employer's identity — for restaurants, retailers and care providers that live on their reputation, publication often hurts more than a fine. Real cases in 2026:

  • August 2026: an employer was sanctioned for breaching the scheme's local-recruitment requirement, concerning applications for general clerk and driver positions (press release, 13 Aug 2026)
  • July 2026: two employers were sanctioned for scheme breaches; one cleaning-services company may not participate in the scheme for two years (press release, 15 Jul 2026)
  • May 2026: a care home for the elderly had the processing of its applications suspended immediately until further notice (press release, 29 May 2026)